Cashback FAQs

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Online Cashback Explained

What is Cashback?

Cashback is the Extra Money that Deal70 gives to its users when they visit Retailer via us & make a Purchase. It is the Extra Cash you can earn from Deal70 on top of any Sale/ Discounts the Retailer may have already declared on a particular product/ service.

How Deal70.com can pay Cash back to Shoppers?

When Deal70.com Users shop with any of our listed Retailers via our website, our Retailers pay us commission (Referral Fee) to us for the purchases made. We pass the commission to the User in the form of Credits.

How can I Earn Extra Cashback via Deal70.com?

Here is the whole process to earn extra Cashback:

  1. Join/ Login Deal70.com (website or mobile app)
  2. Browse & select your favourite Store or Discount Offer
  3. Click our links to visit the Retailer website (or App also if its flipkart / snapdeal)
  4. Shop like you do normally on the retailer’s website. They deliver your products.
  5. We track your order within 3 days
  6. The Retailer validates your order after return period is over and inform us within 10 weeks that your order is valid for commission payment
  7. Then we approve and pay you Deal70 Credits
  8. You can use your Deal70 Credits to Recharge, Pay Bill or buy E-Gift Vouchers.

Note: Before visiting online store/ app via Deal70.com, please follow our Cashback Instructions and read Cashback Terms of the Store so that there won't be problems with tracking your order and earning extra Cashback.

What are 'Reward Credits' & how it is different from 'Cashback Credits'?

Credits earned via shopping from Flipkart, Snapdeal can not be transferred to your bank account. You should only use them to Recharge or Buy Egifts. Thats why they are called Reward Credits. Cashback Credits can be transferred to your bank account.

How much Cashback can I earn?

You can earn Cashback on every purchase made through us. There is no limit on your earnings. The more you shop, the more you will earn. It is possible to save around 20%, approximately on your monthly spending.

Is there a change in the prices if I visit the Retailer via Deal70.com?

No. All the prices remain same whether you visit the retailer directly or through Deal70.com.

Will I get Cashback if I visit the Retailer directly?

No. You will not get any Cashback if you visit & Shop with the Retailers directly. We can only give Cashback to Shoppers who visit Retailers via us. Only then we receive commission from the Retailer and we pass this on to the users as Cashback.

Do I need to pay any fee or charges to earn Extra Cashback?

No. We offer Cashback service for free. You do not have to pay anything for earning the Cashback. You just need to Shop with the Retailers via the links provided on our website/ Mobile App by following our Cashback Instructions and store terms.

Can I get Cashback without SignUp with Deal70.com?

Unfortunately no. Only Registered Users of Deal70.com are eligible to earn Cashback. In order to earn Cashback, you must have an account (Sign Up) with us and visit the Retailer stores via Deal70.com site. If you do not have an Account with us, we will not be able to track your purchase or pay Cashback.

What if I cannot find a retailer I am looking for, or if I would like to suggest a new one?

Please write to us at admin@deal70.com or call us at +91 93988 04063, we will do our best to include the retailer you are looking for.

If I shop regularly from the same retailer, will I still get a cashback?

Yes. You need to visit the Retailer Store via Deal70 each time you place a new order. Of couse you must follow the Cashback Instructions.

Best Practices to Earn Credits

Must Check Instructions & Guidelines
  • You must Login, Click our Links to visit the Retailer & Place order
  • Do not use Ad blockers/ malicious browser extensions
  • Add products to cart only after you click out from Deal70
  • After Click out, place order in one session without visiting other websites
  • Do not use Gift Voucher or Wallet Amount or Loyalty Points to place your order
  • Do not use Retailers' Mobile App (except Flipkart & Snapdeal Apps) to place orders
  • Cashback not available if you return, replace or exchange any item of your order
  • Please follow specific Cashback Terms given by the Retailer
  • Please wait until Deal70 pages loaded fully before Clicking out to the Retailer
  • If payment fails in the first attempt, please empty cart & place your order again
  • You must do a Click out from Deal70 every time you place a new order

Cashback Tracking Explained

What is a Click out and Cashback Record?

Every time a user login to Deal70 and visit a Retailer Store, we call it Click Out. When user do a Click Out, we create a Store Visit Record which is also called Click-out Record or Cashback Record or Cashback Transaction. This Record shows status of your Cashback/ Reward.

What is Cashback Tracking (/Credits Tracking)?

When a user visits a Retailer Store via Deal70 and place an order, the Retailer sends us Orders List they received via Deal70 Channel to us within 1 to 3 days time. If the user order is there in the List, then we update his/her Store Visit (Click out) Record status to Pending with details like Cashback Amount, Order Value, Estimated Payment Date etc. If your Click-out record status is Pending, it means your order is tracked.

What is Tracking Speed?

Tracking speed is the time taken to Track your Purchase and Create your Cashback Record with “Pending” status in your Deal70 Account. It usually takes 1 working day. Some Retailers may take more time to send us the Orders List. Based on the time Retailers take, we setup Tracking Speed for each Retailer. Tracking 'Cash on Delivery' orders may take more time. You can find Tracking Speed for each Store on our Store profile page. Eg: https://www.deal70.com/store/flipkart-latest-deals-coupon-codes

What is Instant Tracking?

We can track your order on many online stores instantly and update your cashback record status to Pending as soon as you finish placing order. It means you can check if your order is tracked or not immediately after placing your order.

Stores that support Instant tracking are marked with “Instant Tracking” flag on its store profile page.

How do I know my order is tracked or not?

If your Click-out (Store Visit) record status is Pending, it means your order is tracked. All tracked transactions are visible on your Deal70 account dashboard, in “Tracked Transactions” section or Check out your Cashbacks.

What is Tracking Reliability?

Tracking Reliability of each store is calculated based on the number of missing complaints we received against the number of orders tracked in the past. This is just to offer you an idea on how good the store has been tracking without failure in the past.

What is Estimated Payment Time?

Estimated Payment Time is the maximum number of days Retailer takes to approve your Cashback/ Reward Transaction after you have successfully placed an order via deal70.com. You can find this information on each Deal70 Store page before you click out to the Retailer. This duration may vary for different Retail Stores.

What are different statuses of my Cashback & what they mean?

Status of a Cashback Record can be "Pending" or "Approved" or "Cancelled". Find below what each status means.

"Pending" – Once your Order is tracked, we update your Store visit record status to “Pending”. It does not guarantee Cashback/ Credits payment yet.

"Approved" – Retail Stores validate all orders generated via Deal70 within 6 to 10 weeks after you place order and send us the final report confirming that we can pay Deal70 Credits. Then we pay you the Cashback/ Credits as Deal70 Credits and change the Tracked Record status to "Approved". Then the Credits gets added your Deal70 Account.

"Cancelled" – If you cancel, return, replace or exchange all or any items of your order then your Order won't be eligible for Cashback/ Credits payment from Deal70. Validation Report from Retailers each month confirms whether your order is eligible for Cashback/ Credits payment or not. If your order is Rejected by the Retailer for the Cashback/ Credits, then we will update your tracked transation to "Canceled" state. Then Deal70 Credits will not be paid.

How to check my Cashback status?

Once logged in, you can see recently 'Tracked Transactions' in your Dashboard. Click on the 'View All' button there or visit “Cashbacks” to see details of all cashbacks earned, pending, rejected and store visits list etc. You can find status of each store visit here

What to do if my Cashback amount, Order Value shown incorrectly?

Please note Order Value shown in your click out record is many times not same as the price or the amount you paid while placing the order. This is because Retailers deduct any applicable charges like Shipping Charges, VAT, Taxes etc from your whole order amount and calculate our Referral Fee on the Remaining amount. We pay you Cashback/ Credits on the Order Value based on the Store Rates (table given on each store profile page).

If you still think your Cashback/ Credits Amount is incorrect, you can raise a query by clicking on 'Get Support' button adjacent to your Tracked Transaction record. Please allow us 1 to 3 working days time to respond.

Cashback Approval & Payment

What is 'Cashback Validation'?

Retailers validate all orders generated via Deal70.com every month and send us a Report confirming whether a perticular order is eligible for commission or not.

They mainly do checks like below listed ones. 1. If the order has been cancelled, returned, replaced or exchanged any items by the customer. If so, then the order would be rejected for commission payment. 2. If the order had been placed without following the store terms eg: commission not available on Bulk Orders or orders below certain amount etc. This list is up to the Retailer. Please check Store page 'Rates table/ Terms' section for the Store Terms.

After validation is finished, they send us the final list of valid orders. Then we start approving the transactions on Deal70. This whole process is called Cashback Validation.

How do I know my Cashback/ Credits are paid?

Retailers send us Validation Reports each month with list of qualified orders for Cashback/ Reward Payments. then, we approve valid click out records of our customers. As soon as we approve your Click Out Record (Tracked Transaction), Deal70 Credits gets added to your account Credits. You can check your Approved Cashbacks and your Redeem History

How long does it take for Pending Cashback to get Approved?

Time taken for Cashback Approval varies with Retailers. The time span between your purchase and Cashback/ Credits Approval could be between 6 to 12 weeks. You can find Estimated Payment Date for each Tracked Record from your Pending Cashbacks

Why Cashback Approval takes up to 12 weeks?

Retailer Stores usually give up to 4 weeks Return Period to customers on their products. Retailers don't pay us commission on orders that are returned/ canceled/ replaced/ exchanged. So they wait until the Return Period is over for all the orders of one month. Then at the end of the next month, they start validation of the Orders. Example, for the orders placed in January, they start validation by end of February. Then they send us 'Validation Report' by mid of March. Some Retailers send the reports bit late as well. Based on the validated orders list, we will pay Deal70 Credits. That is the reason payment takes up to 6 to 12 weeks.

Why my Cashback Approval Date extended?

If any Retailer delays sending us the Validated Orders Report, then its possible that we extend Cashback Approval date i.e. the estimated payment date. But this happens very rarely.

Do I get Cashback if I Return/ Replace / Exchange/ Cancel my Order or any items from it?

Unfortunately No. We cannot pay Cashback if you Cancel, Replace, Return or even Exchange any items of your order as Retailers are not going to pay us the Referral fee.

Tracking Missing & Cashback Cancellations

Is there a possibility for Tracking Missing? What are the general scenarios that causes tracking missing?

Yes it is possible. Usually it could be because of a human error while following “Cashback Instructions” (link to cashback instructions) or a problem in your browser. One good example is your browser has Ad Blockers or extensions/ plug-ins that stops Retailers from tracking your orders.

You must follow Cashback Instructions without failure. We will always be fair and glad to assist our customers but please note we can not pay Cashback/ Credits if your order is not tracked by the Retailer on our channel because we don't receive any commission/ referral fee.

How to determine if Tracking my Order for Cashback is missing?

Your Click Out record for your order gets updated within 24 hours (72 hours on Sundays & Holidays) after you made your purchase. But if you don't see your Cashback Record with "Pending" status even after 1 to 3 days of your order confirmation from the Retailer (unless Tracking Speed is > 3 days, mentioned on the store profile page), you should consider your order as Missing for Cashback Tracking.

What Should I do if Tracking my Order for Cashback is missing, even after 3 days?

If you think you followed all Cashback Instructions while visiting the Retailer and all Cashback Terms while placing your order, but still don't see your Cashback Record with "Pending" status even after 1 to 3 days, then please Report immediately to us by clicking “Report Missing” button adjacent to the Click Out record from your Deal70 Account Dashboard. Or please forward your order confirmation email received from the Retailer to admin@deal70.com from your registered email id with subject "Cashback Missing".

While Reporting Tracking Missing, what information Should I provide?

You must forward us the order confirmation email (including invoice) sent by the Retailer to us to admin@deal70.com. If you are reporting from Deal70 Account Dashboard, then please attach the Invoice got from the Retailer. The invoice (/ order confirmation email) should have Retailer Name, Order Placement Time, Amount and the Product names.

When will I hear from you after I reported Missing Cashback?

We respond to your query within 1 to 2 working days after you reported. Once we receive all necessary information, we forward your query to the Retailer for verification. Depending on the Retailer, they may take 2 days to upto 4 weeks time to respond to our queries. So please bear with us until then. As soon as we hear from them, we will let you know and update your Click out Record status.

Will I get my Cashback/ Credits after Reporting Tracking Missing?

Once you sent us the Order Confirmation email or Invoice, we will inform the Retailer about your case and ask them to verify if you order had been placed via our channel. If they confirm that your order had been placed via Deal70 Channel, then we will get Referral Fee for your transaction and then we can pay Cashback/ Credits to you.

Please note, we can only pay Cashback/ Credits if the Retailer store confirms that your order has been originated from our links and tracked on our channel. If they say your order is not tracked on our channel, then we can not pay Cashback/ Credits. Because we don't receive any commission/ Referral fee for your order.

Why my Cashback/ Reward is Tracked but Cancelled?

Tracked Cashback can be cancelled due to following reasons: The tracked order was partially or fully returned, replaced, exchanged or canceled. You might have used gift voucher, Wallet or Loyalty Points to place your order. You didn't fulfill all the Cashback Terms and conditions of the Retailer. Example: Minimum order value not met.

Please follow Cashback Instructions and the Terms of the Store carefully to avoid cancellation.

Will I get Cashback/ Reward if I use a Coupon Code picked up from elsewhere?

We cannot guarantee Cashback/ Reward on such orders as it entirely depends on the Retailer whether they allow Cashback or not. If the Retailer pays us commission for your order, we will definitely give you Cashback. If not, we can not pay. We recommend using Coupon Codes posted on Deal70.com itself.

What if no Cashback/ Reward information available for any Store?

It means that you can still shop & get benefited with the Discounts coupons and deals offered by the Store, but at that moment Deal70.com will not pay any extra Cashback/ Reward on your shopping from it.

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